My salesman did the same thing to me saying I could use Ford Remote Start app on my Iphone. WRONG. You have to purchase a Ford Remote Access Module and have it installed by the dealer, the sim card and pin comes with the module. The cost of just the module was $728 and some change !!!!!! I think some salesmen will tell you anything to make a sale !!!!!!!! To say the least I was not a happy Camper, but Paul Miller Ford did cut the cost of everything 50%, made it a little more palatable to say the least. I love how it works and I'm glad I have it on there for my elderly Mother so she can have the car warming up before she leaves the bingo hall !!!!!!!So far I am well pleased with our Fusion.